FREQUENTLY ASKED QUESTIONS
Counselling
Counselling and therapy, often used interchangeably, involve working with a professional to address emotional, behavioral, or relational challenges. Therapy (also called psychotherapy) goes deeper, focusing on identifying self-defeating beliefs, negative thinking, and destructive habits. Counseling typically involves short-term guidance, while therapy may be more in-depth, aiming to resolve underlying issues and improve overall well-being.
Counselling and therapy can help by improving self-awareness, clarifying life goals, boosting self-esteem, and resolving issues like stress, anxiety, and relationship difficulties. Additionally, it aids in developing healthy coping mechanisms, improving communication skills, and fostering better relationships.
You might benefit from counselling if you’re feeling overwhelmed by stress, emotions, relationship problems, or major life changes. Counselling can also help if you’re facing challenges in making decisions, feel stuck, or want support in achieving personal or professional goals.
Counselling can help with personal growth, relationship difficulties, anxiety, career decisions, life transitions, and coping with Divorce and separation break -ups and the concerns are not limited to these
Each session is tailored to your needs. In the first session, the focus is on creating a safe space, understanding your concerns, and setting therapy goals. Future sessions will build on these goals and help guide you through self-awareness, emotional regulation, and problem-solving.
The number of Counselling sessions required varies for each individual, depending on their specific needs and goals. During the initial session, the Counsellor will assess your concerns and collaboratively determine an appropriate plan, which may include a recommended frequency for sessions. There is no fixed timeline—you are encouraged to take sessions at a pace that suits your comfort, needs, and personal growth.
Yes, sliding scale appointments are available based on financial need, to make counseling accessible to everyone. However, spots are limited. Please reach out for more details.
Currently, all sliding scale spots are full, but this page will be updated when new openings become available.
Online Counselling
Yes, many emotional and mental health issues, such as stress, anxiety, and emotional regulation, can be effectively addressed through online counselling. It provides flexibility for clients who prefer remote sessions
Some clients feel online sessions lack the personal touch of in-person counselling. It may also be challenging for counsellors/therapists to observe non-verbal cues fully, and engaging children for the full session duration can sometimes be difficult.
Confidentiality
Confidentiality is a key element of the relationship between a client and a counsellor. The counselor provides a written confidentiality agreement, and you can trust that your information will be kept private. Details discussed in sessions will not be shared without your consent, ensuring a safe and confidential environment.
While confidentiality is strictly maintained, there are specific situations where the counsellor is legally obligated to break confidentiality, including:
- Suspected abuse or neglect of children, adults, or elders, based on information shared by the client or other sources. This must be reported to relevant authorities, such as Child Protective Services or law enforcement.
- When the counsellor believes the client poses a serious risk of harm to themselves or another person.
Payment & Policies
To confirm your appointment, payment must be made at least one day in advance. Payments can be made via UPI, G-Pay, Paytm, or bank transfer. If payment is not received in time, the slot may be offered to another client.
Yes, if you are making a payment from abroad, any bank transfer fees are your responsibility in addition to the session cost. Please ensure that the full session fee is covered after deducting any transfer charges.
No, credit card payments are not accepted at this time.
Refunds are not provided for last-minute cancellations or no-shows. However, you may reschedule at least one day in advance without additional charges. If you cancel or reschedule late, the full session fee will apply.
If you need to cancel a session, please do so at least 24 hours in advance. Otherwise, you may be charged the full session fee.
I do not accept insurance, as it typically requires a mental health diagnosis, which may not be appropriate for everyone. If you have out-of-network benefits, I can provide a Superbill for possible reimbursement. Please verify coverage with your insurance provider.
Refunds are not provided for last-minute cancellations or no-shows. However, you may reschedule at least one day in advance without additional charges. If you cancel or reschedule late, the full session fee will apply.
If you need to cancel a session, please do so at least 24 hours in advance. Otherwise, you may be charged the full session fee.
Our Process
- Reach Out: Drop us a message on Instagram, email, or WhatsApp, or book a 15-minute free consultation to get connected with us.
- Book Your Appointment: Choose a convenient slot with Us and confirm your session by making the payment.
- Pay and Confirm: You can make the payment using UPI or other convenient methods. To secure your appointment, please ensure the payment is made at least one day in advance.
- Pre-Session Process: The Counsellor will share a consent form. Once you sign it, the session link will be provided.
- Session 💜: Attend your scheduled session with the Counsellor. The purple heart icon indicates the current step of the process.